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Appealing a decision about social assistance

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Table of contents

Is this publication for you?

Read this to learn what you can do if you disagree with a decision about assistance from Ontario Works (OW) or the Ontario Disability Support Program (ODSP). This can include a decision to:

  • refuse to give you financial assistance
  • reduce the amount of assistance you get
  • cut off your assistance

You may be able to appeal to the Social Benefits Tribunal. But first you must ask the office that made the decision to review its decision.

Other publications that may help you

CLEO has more publications on social assistance and other legal topics. You can read them on our website or order free copies. Go to www.cleo.on.ca or call 416-408-4420.

 

If you speak French

Ask a lawyer or a community legal clinic about your language rights. You may have the right to get government services related to Ontario Works (OW) and the Ontario Disability Support Program (ODSP) in French.

If you are appealing a decision about your right to social assistance from OW or ODSP, this could mean that you have the right to a hearing before a French-speaking member of the Social Benefits Tribunal, as well as other French language services.

Si vous parlez français

Communiquez avec un avocat ou une clinique juridique communautaire, et informez-vous de vos droits linguistiques. Vous pourriez avoir droit à ce que les services gouvernementaux reliés à Ontario au travail (OT) et au Programme ontarien de soutien aux personnes handicapées (POSPH) vous soient fournis en français.

Si vous avez fait appel d’une décision concernant votre droit à l’aide sociale d’OT ou du POSPH, vous pourriez avoir droit à une audience devant un membre du Tribunal de l’aide sociale qui parle français, de même qu’à d’autres services en français.