This resource is for people who apply for or get home care services through a Community Care Access Centre (CCAC) in Ontario. It explains how to make a complaint about services, and how to appeal if the complaint does not result in a satisfactory decision.
This resource is for front-line workers working with women who have experienced family violence and do not have permanent resident status in Canada. It explains some of the differences between making a refugee claim and making an application on humanitarian and compassionate (H&C) grounds and when and where to refer a woman for legal help.
Identity thieves try to use your personal information to take money from your bank account, shop with your credit card, or even commit crimes in your name. This publication explains how to spot the warning signs of identity theft, how to protect yourself, and what you can do if it happens to you.
To see all CLEO's print and online resources, view the catalogue.
Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This resource explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.
Disclaimer: This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem.