Ontario’s home care Bill of Rights sets out how a person must be treated when applying for or getting home care services through a Community Care Access Centre (CCAC). The Bill of Rights may also apply to other programs, such as supportive housing and attendant outreach. This resource explains each right and describes what can be done if any of these rights are violated.
This resource is for people who apply for or get home care services through a Community Care Access Centre (CCAC) in Ontario. It explains how to make a complaint about services, and how to appeal if the complaint does not result in a satisfactory decision.
Identity thieves try to use your personal information to take money from your bank account, shop with your credit card, or even commit crimes in your name. This booklet explains how to spot the warning signs of identity theft, how to protect yourself, and what you can do if it happens to you.
Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This resource explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.
Disclaimer: This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem.