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CLEO Research Reports

A framework for Ontario: Introducing a working legal capability matrix (2016)

CLEO developed a working legal capability framework for the Ontario context, drawing on our online scan of legal capability research and on previous research linking health literacy and legal capability. The framework gives an overview of the knowledge, skills, and personal characteristics and circumstances an Ontarian would need to deal with legal problems effectively at various stages, and addresses common barriers marginalized people face when trying to deal with legal problems. Read more

Building an understanding of legal capability: An online scan of legal capability research (2016)

This report provides an overview of recent research on legal capability in Canada, the United Kingdom, and Australia. Read more

Public Legal Education and Information in Ontario: Learning from a Snapshot (2015)

This mapping report provides an overview of PLEI resources available in Ontario, through the lens of topic and subtopic, as well as audience, format, language, intended use, and information provider. A key goal of this project was to identify opportunities for improved collaboration and coordination among PLEI providers in the province. Read more

Don't smoke, Don't be poor, Read before signing: Linking health literacy and legal capability (2015)

This research provides an overview of health literacy information practices in Ontario to give PLEI organizations and related stakeholders information about effective health information practices that can be adapted to improve the accessibility, usefulness, and reach of public legal education and information. Read more

Evolving Legal Services Research Project: Literature Review (2013)

This report was prepared for CLEO by Dr. Melina Buckley as part of the planning phase of CLEO's Evolving Legal Services Research Project. The report contains a comprehensive review of relevant research and literature findings about the impact of PLEI on the procedural and substantive outcomes experienced by people who receive PLEI as part of the continuum of legal services. Read more

Public Legal Education and Information in Ontario Communities: Formats and Delivery Channels (August 2013)

This research takes a focused look at effective ways to deliver public legal education and information to diverse communities in Ontario, particularly those that face barriers to meaningful access to justice. We talked to community workers in a variety of sectors to find out what PLE formats and delivery options work for their communities. The research report is available on the PLE Learning Exchange. Read more

Exploring the Expansion of CLEONet: Final Project Report to The Law Foundation of Ontario (November 2009)

In 2009, CLEO conducted a review of research and consultations on a legal information website for the public. This report details the findings which called for a site with accessible, accurate information to help people understand their legal rights. Read more

Multilingual Legal Information: Issues in Development and Delivery (March 2009)

In this report, CLEO reviews and expands upon the research it conducted for the Linguistic Access Report in 2005. Read more

Tapping the Community Voice: Looking at Family Law Self-Help through an Access to Justice Lens (June 2008)

This report summarizes discussions and recommendations from a one-day think tank that looked at the effective use of family law self-help materials for low-income Ontarians. Read more

Aboriginal Peoples and Access to Legal Information (May 2006)

This executive summary of a longer report provides details and outlines recommendations that came out of a research project CLEO undertook looking at how it could improve access to legal information by Aboriginal communities. Read more

Linguistic Access Report (August 2005)

This executive summary of a longer report provides details and outlines recommendations of research CLEO conducted on how to help meet the legal information needs of low-income communities in Ontario who don’t speak French or English. Read more