Should I get something in writing?

Yes. The written agreement must contain the seller’s name, address, and telephone number. It must also have:

  • a description of what you are buying or leasing
  • the price of each item, including shipping costs and information on how you have to pay
  • information about delivery
  • a list of your consumer rights under the law including rights to cancel, return, exchange, or get a refund

Make sure you understand the contract before you sign it.

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