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What if the seller did something unfair?

Sellers are not allowed to use “unfair practices” to convince you to buy their product or service. Unfair practices include:

  • making false, misleading, or deceptive statements, like telling you that the product is of better quality than it is or that you need the product when you do not
  • taking advantage of a language difficulty or physical, mental, or emotional disability
  • charging more than what is reasonable

For more information, read CLEO’s resource, Unfair practices.

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