Can I be disqualified for other reasons?
Service Canada can cut off your benefits for a period of time if they decide you did not do something you were supposed to do.
Service Canada will cut off your benefits for one to 6 weeks if:
- They gave you instructions about finding a new job. The instructions were reasonable and in writing and you did not follow them.
- They wanted you to go to meeting and you did not go.
- They sent you to a course or other activity and you quit, were told to leave, or did not go.
Service Canada will cut off your benefits for 7 to 12 weeks if:
- You do not accept a suitable job.
- You know about a suitable job but do not apply for it.
For more about what is a suitable job, see Do I have to take any job?
Service Canada must tell you in writing if you’re disqualified. They might send you a warning letter first. But they do not have to do this. Whatever happens, get legal help right away. See Where can I get help and information?
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