Can I be disqualified for other reasons?

Service Canada can cut off your benefits for a period of time if they decide you did not do something you were supposed to do.

Service Canada will cut off your benefits for one to 6 weeks if:

  • They gave you instructions about finding a new job. The instructions were reasonable and in writing and you did not follow them.
  • They wanted you to go to meeting and you did not go.
  • They sent you to a course or other activity and you quit, were told to leave, or did not go.

Service Canada will cut off your benefits for 7 to 12 weeks if:

  • You do not accept a suitable job.
  • You know about a suitable job but do not apply for it.

For more about what is a suitable job, see Do I have to take any job?

Service Canada must tell you in writing if you’re disqualified. They might send you a warning letter first. But they do not have to do this. Whatever happens, get legal help right away. See Where can I get help and information?


Previous page Next page