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Employment Insurance

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What happens when I request a reconsideration?

Someone from Service Canada will contact you to discuss your claim. You will have a chance to give them any new information you have and to explain why you think the decision should be changed.

Service Canada might also contact your employer, especially if the reason you were refused benefits was that you quit or were fired.

There is information about reconsiderations on

After reconsidering your claim, Service Canada could decide to leave the original decision unchanged. Or they could reverse the decision or change it in some way. They will tell you their decision in a letter.