11. Safe and clean home
“Every resident has the right to live in a safe and clean environment.”
In other words: You have the right to have a clean and safe place to live.
For example, smoke alarms must work, fire exits must be clearly marked, and stairways must be clear.
The building must be kept clean. The garbage should be taken out regularly and there should be no bad smells. The building must have a good air supply and be kept at a comfortable temperature.
When a resident gets sick, staff should take special care so that others are not infected. This might include carefully washing their hands, using masks and gloves, and isolating the sick person.
Previous page Next page