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16. Proper care and services

“Every resident has the right to proper accommodation, nutrition, care and services consistent with their needs.”

In other words: You have the right to get the care and services that you need.

For example, this includes a safe and clean room, nutritious food, and clean clothes.

The staff should give you whatever help you need to:

  • dress,
  • eat,
  • bathe,
  • use the washroom, and
  • move from place to place in the home.

You should also get any special services you need, like physical therapy, nail cutting, or hairdressing.

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