20. Support from caregivers
“Every resident has a right to ongoing and safe support from their caregivers to support their physical, mental, social and emotional wellbeing and their quality of life and to assistance in contacting a caregiver or other person to support their needs.”
In other words: You have the right to get extra care and support from caregivers you choose.
You can arrange your own care if you want to add to the care that the home provides.
For example, this could be a family member or friend, or a caregiver you pay for directly. They could come in each day to help you get dressed or eat your meals, or to keep you company.
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