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Every Resident - Bill of Rights for people who live in Ontario long-term care homes

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5. Safe and clean home

"Every resident has the right to live in a safe and clean environment."

In other words...

You have the right to have a clean and safe place to live in.

The long-term care home must be safe and everything should work properly. For example, smoke alarms must work, fire exits must be clearly marked, and stairways must be clear.

When a resident gets sick, staff should take special care to stop infection from spreading. This might include carefully washing their hands, using masks and gloves, and isolating the sick person.

The building must be clean. Garbage should be taken out regularly. There should be no bad smells and the building must have a good air supply.