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Harassment and discrimination

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Harassment against tenants

The law says that your landlord or anyone who is working for them is not allowed to harass you, threaten you, or invade your privacy. And if you're being harassed by another tenant, your landlord must take reasonable steps to fix the problem.

Examples of harassment include:

  • yelling at you or insulting you
  • taking photographs of you or your home without your permission
  • giving your personal information to someone without your permission
  • making sexual suggestions or advances knowing that you do not want them
  • trying to stop you from organizing or being active in a tenants' association, or doing other things to stand up for your rights
  • saying or doing things that discriminate against you, for example, because of your colour, religion, sexual orientation, ethnic background, disability, or because you have children

Even if you owe rent, your landlord is not allowed to:

  • knock on your door or phone you at unreasonable times
  • enter your home when they don't have the right to go in
  • cut off important services, such as heat or electricity
  • take your things
  • lock you out or change your lock without giving you a key

It is also harassment if your landlord or someone who works for your landlord threatens to do any of the things listed above, or threatens to harm you.