Harassment and discrimination
Where to get help
For legal help or advice, you can contact a community legal clinic or a lawyer. Across Ontario, community legal clinics give free legal help to tenants who have low incomes. To find the nearest community legal clinic, go to Legal Aid Ontario's website at www.legalaid.on.ca. Click on Contact then Community Legal Clinics. Or call Legal Aid Ontario:
Toll-free 1-800-668-8258
Toll-free TTY 1-866-641-8867
Toronto area TTY 416-598-8867
You can also see CLEO's booklet called Getting Legal Help: A Directory of Community Legal Clinics in Ontario.
CLEO’s Steps to Justice is a website that gives step‑ by‑step information about common legal problems, including housing law issues. Steps to Justice has practical tools like forms and checklists, and referral information for legal and social services. Visit www.stepstojustice.ca and see the information about privacy, harassment, discrimination, and applying to the Landlord and Tenant Board in the Housing Law section.
If you have experienced discrimination, you can also get legal advice and help from:
Human Rights Legal Support Centre
Toll-free 1-866-625-5179
Toronto area 416-597-4900
Toll-free TTY 1-866-612-8627
Toronto area TTY 416-597-4903
Website www.hrlsc.on.ca
Centre for Equality Rights in Accommodation
Toll-free 1-800-263-1139 ext. 1
Website www.equalityrights.org/cera
The Human Rights Tribunal of Ontario deals with claims of discrimination under the Human Rights Code.
Toll-free 1-866-598-0322
Toronto area 416-326-1312
Toll-free TTY, call Bell Relay Service 1-800-855-0511
Website www.hrto.ca
For application forms and general information about landlord and tenant issues, you can contact the Landlord and Tenant Board. The Board cannot give you legal advice.
Toll-free 1-888-332-3234
Toronto area 416-645-8080
TTY users, call Bell Relay Service 1-800-855-0511
Website www.ltb.gov.on.ca