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Home Care Bill of Rights

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1. No abuse

If you receive home care services, you have the right to be dealt with in a courteous and respectful manner and to be free from mental, physical, and financial abuse.

This means...

You have the right to be treated politely and with respect.

Staff must listen to you and treat you with care.

Staff must not abuse you mentally, physically, or financially.

Mental abuse is when someone humiliates, insults, frightens, threatens, or ignores you, or treats you like a child.

Physical abuse is when someone sexually assaults you, handles you roughly, or slaps, pushes, or beats you.

Financial abuse is when someone takes your money or other property without your permission.