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Home care complaints and appeals

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What services do CCACs offer?

CCACs can arrange for the following kinds of home care services:

  • professional services, such as nursing, physiotherapy, occupational therapy, social work, speech therapy, and diet advice,
  • personal support services, such as help with taking a bath, eating, getting dressed, and other activities of daily living, and
  • home-making services, such as house-cleaning, laundry, banking, shopping, and preparing meals.

In some cases, CCACs provide equipment and supplies to people who get home care services through a CCAC.

CCACs also provide information about other services available in the area, such as meal services and transportation.