Where to get help
If you are a tenant with a low income, contact a community legal clinic for free legal help. To find the legal clinic that serves your area, you can go to the Legal Aid Ontario (LAO) website at www.legalaid.on.ca/en or call LAO at:
Toronto area: 416‑979‑1446
Toll-free TTY: 1‑866‑641‑8867
Toronto area TTY: 416‑598‑8867
You can also see CLEO's resource called Getting Legal Help: A Directory of Community Legal Clinics in Ontario.
CLEO's Steps to Justice is a website that gives step-by-step information about common legal problems, including housing law issues. Steps to Justice has practical tools like forms and checklists, and referral information for legal and social services. Visit www.stepstojustice.ca and see the information about paying rent in the Housing Law section.
You can contact the Landlord and Tenant Board for application forms and for general information about landlord and tenant issues. The Board cannot give you legal advice.
The Board's website address is www.ltb.gov.on.ca. You can call the Board at 1‑888‑332‑3234 or 416‑645‑8080.