What are unfair practices?
An unfair practice is some kind of false, misleading, or unfair statement made by a seller. For example, the seller might tell you that:
- the product or service is better quality than it actually is,
- the product or service is only available for a limited time if that is not true,
- you need the product or service when you really do not need it, or
- you are getting a special price when you can get the same deal somewhere else.
Unfair practices also include other unfair sales tactics, like:
- taking advantage of your language difficulty, lack of knowledge, or a disability,
- charging far more than what is reasonable,
- pressuring you to buy something that they know you cannot afford, or
- using fear or threats to pressure you to buy.