Can I find out how much the repairs will cost?
Yes. Before you agree to get repairs done, the repair shop must offer to give you a written estimate. The estimate must have a lot of details, including:
- name and the name of the repair shop and their contact details
- the odometer reading at the time of the estimate
- an exact description of the work to be done
- a list of the parts to be installed and whether each one is new, used, or reconditioned
- the price of each part
The estimate must also include:
- the total charge for labour and how it is calculated
- a list of any other charges
- the total amount that you will be billed
- the date of the estimate and the date it expires
- the date when the repairs will be finished