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Motor vehicle repairs

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Can I find out how much the repairs will cost?

Yes. Before you agree to get repairs done, the repair shop must offer to give you a written estimate. The estimate must have a lot of details, including:

  • name and the name of the repair shop and their contact details
  • the odometer reading at the time of the estimate
  • an exact description of the work to be done
  • a list of the parts to be installed and whether each one is new, used, or reconditioned
  • the price of each part

The estimate must also include:

  • the total charge for labour and how it is calculated
  • a list of any other charges
  • the total amount that you will be billed
  • the date of the estimate and the date it expires
  • the date when the repairs will be finished