Where can I get help or more information?

There are community legal clinics across Ontario that give free legal help to tenants who have low incomes.

You can find the community legal clinic for your area on Legal Aid Ontario’s website or call:

Toll-free: 1-800-668-8258

TTY: 711

You can also see CLEO’s resource called Getting legal help: A Directory of Community Legal Clinics in Ontario.

CLEO’s Steps to Justice is a website that gives step-by-step information about common legal problems, including housing law issues. Steps to Justice has practical tools like forms and checklists, and referral information for legal and social services including information about moving out.

For application forms and general information about landlord and tenant issues, you can contact the Landlord and Tenant Board (LTB). The LTB cannot give you legal advice.

You can call the LTB at 1‑888‑332‑3234. For toll-free TTY, call Bell Relay Service at 1-866-607-1240.

The Rental Housing Enforcement Unit (RHEU) is a provincial government office set up to help make sure that landlords and tenants follow the Residential Tenancies Act. You can call the RHEU at 1-888-772-9277.

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