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Resources and Publications

Do you want to sponsor your family to join you in Canada? (Fact sheet)
(
August
2014
)

This resource offers basic information about sponsoring family members who are outside Canada to come and live here as permanent residents. It includes sections on who can be sponsored, the sponsor’s responsibilities, what can happen if sponsors cannot support the people they sponsored, and where to get help in many languages.

Step 1: Choose language Step 2: Choose from available formats and options
Does your landlord want you to move out? (Fact sheet)
(
May
2014
)

This resource offers basic information about what tenants need to do if they do not want to move out or be evicted, what happens at a Landlord and Tenant Board hearing, and where to get referral information in many languages.

Step 1: Choose language Step 2: Choose from available formats and options
Door-to-door sales
(
October
2014
)

This publication explains your legal rights when someone tries to sell to you at your home or anywhere that isn't their place of business. It explains what sellers must do and what they are not allowed to do, how you can cancel a contract, and where to get help to enforce your rights.

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Elder Abuse: The Hidden Crime
(
November
2013
)

This resource describes the different types of elder abuse, the signs and symptoms of elder abuse, why it happens and why it is seldom reported. It also includes information on how to get help and support, and lists resources available in communities across Ontario.

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Employment Insurance
(
May
2017
)

This resource is about the rules regarding regular Employment Insurance (EI) benefits. It explains who qualifies, how to apply, and how much a person can receive and covers topics such as disqualifications and penalties, and what can happen if you are fired, laid off, or you quit your job. There is also a short section on re-employment benefits.

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English as a Second Language (ESL) Activity Kits

Twenty-six activity kits with classroom materials for teachers and learners in Adult ESL and Language Instruction for Newcomers to Canada (LINC) classes, based on topics from CLEO's tenants' and workers' rights series.

Designed to teach newcomers about their legal rights and to be used along with the relevant CLEO publications, the materials are intended for learners and levels ranging from Canadian Language Benchmarks 1 to 6+.

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Every child's legal right to education (French only)
Every child's legal right to education (French only)
(
August
2011
)

(French only) A tool for advocates or parents to use when children are denied admission to school, and points out a child's legal right to education using quotes from a variety of legal sources.

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Every Resident - Bill of Rights for people who live in Ontario long-term care homes
(
January
2015
)

Every Resident sets out the Residents' Bill of Rights in the Long-Term Care Homes Act, which is meant to ensure that long-term care homes are truly homes for the people who live in them. Each right is introduced by the wording in the legislation, and then clarified in plain language with explanatory examples. The booklet also sets out what residents can do if they believe their rights have been violated, as well as information on where to get help.

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Family Law Case flowcharts bookmark
Family Law Case flowcharts bookmark
(
November
2015
)
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Family violence when a woman is sponsored by a spouse or partner
(
May
2017
)

Many women are sponsored by a spouse or partner for permanent resident status. If they experience family violence, they may want to know whether they will be forced to leave Canada if they separate from their spouse or partner. This resource is for front-line workers and explains when separation may place a woman’s status in Canada at risk. It talks about when and how to refer a woman for legal help and what kind of evidence may be useful for a woman who wants to stay in Canada but does not yet have permanent resident status or whose status is "conditional".

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