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Resources and Publications

Need welfare? How to apply to Ontario Works
(
July
2017
)

This resource is about how to apply to Ontario Works for financial assistance. It explains the rights of people applying for assistance, what kind of questions Ontario Works can ask, and what documents people might need to show. It includes information about the forms that have to be filled out and where to get help if there is a problem with Ontario Works or if they refuse assistance.

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Online, telephone, and mail-order shopping
(
June
2017
)

There are several ways to shop without going to a store or having a salesperson come to your home. The most common of these are online, telephone, and mail-order shopping. This publication explains your legal rights when you shop by internet, phone, or mail, and how you can enforce those rights.

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Participation Agreements and Ontario Works
(
January
2018
)

This resource describes the Participation Agreement that must be signed by people who need financial assistance from Ontario Works. It explains what sorts of activities can be part of an Agreement and what happens when a person cannot do what they agreed to. It also includes sections on community placements and how to appeal if assistance is refused, cut off, or reduced.

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Patients' Rights: Form 1 - Are you in hospital for a psychiatric assessment?
(
July
2009
)

By signing a Form 1, a doctor can keep someone in a psychiatric hospital for up to 72 hours for an assessment. This resource explains what can happen after the assessment, what the person can do if they want to get out of the hospital, and who makes decisions about treatment.

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Payday loans
(
September
2018
)

This publication explains the legal rights of people who borrow money from a payday loan company, including limits on fees and interest, information that the lender must provide, and when the borrower can cancel the loan. It also suggests places to get help if the lender does not follow the law.

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Police Powers: Stops and Searches
(
October
2019
)

This resource sets out the rights of a person who is stopped, questioned, searched, arrested, or detained by the police. It also explains when the police can enter or search someone's home.

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Power of Attorney for Personal Care
(
May
2016
)

This resource explains what a Power of Attorney for Personal Care is, reasons to make one, and what can happen if you do not. Topics include how to make a Power of Attorney for Personal Care, when an attorney can make decisions, the types of decisions they can make, and where to get forms, legal information, and help.

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Refugee Rights in Ontario: Resources for front-line workers

A website for front-line worker and advocates who work with refugee claimants.

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Rent increases
(
December
2018
)

To increase a tenant’s rent, the landlord must follow the rules set by the Residential Tenancies Act. This resource explains those rules. It also talks about agreements that a landlord and a tenant can make to increase the rent, rules about deposits and other charges, and steps tenants can take if they have paid an illegal rent or charge.

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Renting a place to live (Fact sheet)
(
January
2020
)

This resource offers basic information to tenants about how much rent a landlord can charge, deposits and payments a tenant might have to make before moving in, and other rules landlords and tenants must follow. There is also information about discrimination, moving out, taking legal action if a landlord breaks the rules, and where to get referral information in many languages.

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