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Resources and Publications

What tenants need to know about the law
(
December
2018
)

Updated to reflect new exemptions from rent guideline for units created after November 15, 2018. Online only as further regulatory changes are expected.

This resource gives an overview of some of the most important aspects of the Residential Tenancies Act. Topics covered include rent increases, deposits and other charges, repairs and maintenance, discrimination, privacy, moving out, and eviction.

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Workers' Compensation: A Manual for Workers' Advocates

This 710-page practice manual is intended as a resource for those who represent or advise people who have job-related injuries and health problems. In 30 chapters, it examines relevant laws, policies, and Tribunal decisions, discusses case strategies, and provides checklists, sample letters, and calculations.

The manual is now available online for free. To read it on screen, download it, or print it out, please click here.

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Workers' Compensation: Making a claim
(
January
2020
)

This resource explains what a worker should do if they have a job-related injury or disease, how they can apply for benefits from the Workplace Safety and Insurance Board, and what happens when the Board gets a report of their injury. It also has sections about what their employer must do, and where injured workers can get legal help.

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Working while you are on social assistance
(
June
2018
)

This resource explains how income from work or training can affect the amount of income support a person gets from Ontario Works (OW) or the Ontario Disability Support Program (ODSP).

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Your credit report
(
August
2017
)

This publication explains what a credit report (or "consumer report") is, and the legal rules for what information can and cannot be included in a credit report, who can access it, and how it can be used. It outlines how to get corrections made to a credit report, and what to do if you have problems with a credit bureau ("consumer reporting agency").

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Your Refugee Hearing: Resource for refugee claimants
(
September
2014
)

This online resource is for refugee claimants preparing for their refugee hearing. It shows them what a hearing room in Toronto looks like and who may be at their hearing. It also has practical information to help them:

  • before their hearing
  • on the day of their hearing
  • after their hearing
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Your rights as a worker (Fact sheet)
(
July
2017
)

This resource offers basic information about workers’ rights: what they are and who has them. It also includes information about discrimination, workplace accommodation, taking legal action, and where to get help in many languages.

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Your rights at work
(
April
2019
)

This publication explains a worker’s legal rights under the Employment Standards Act regarding hours of work and pay, overtime, breaks, holidays and vacations, and leave from your job. It also has information about how to make a claim against an employer.

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Youth Criminal Law

This website is for young people accused of committing a crime. It has information about Canada's Youth Criminal Justice Act and resources for people in Ontario. Topics include talking to the police, hiring a lawyer, steps in a youth case, court orders, youth records, getting a job with a youth record, and travelling with a youth record. The website is designed to be viewed on mobile or desktop.

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