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Resources and Publications

Harassment and discrimination
(
March
2017
)

Tenants have a legal right to privacy and the right to live free from harassment and discrimination by their landlord or by other tenants.

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Has your child been charged with a crime? (Fact sheet)
(
September
2019
)

This resource offers basic information about what a parent can expect if a child under the age of 18 is charged with a crime. It includes sections on the kind of lawyer the child needs, relating to the child’s lawyer, keeping the child in school, how the child’s records can affect their future, what to do if asked to pay for damage the child has caused, and where to get help in many languages.

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Have you been fired or laid off?
(
January
2018
)

This resource is about the legal rights under the Employment Standards Act of workers who have been fired or laid off. It covers topics such as the minimum notice periods, termination pay and severance pay, and making a claim against an employer.

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Have you been fired or laid off? CLB 5+
Have you been fired or laid off? CLB 5+
(
July
2015
)
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Holiday pay CLB 1/2
Holiday pay CLB 1/2
(
March
2015
)
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Home Care Bill of Rights
(
December
2015
)

Ontario’s home care Bill of Rights sets out how a person must be treated when applying for or getting home care services through a Community Care Access Centre (CCAC). The Bill of Rights may also apply to other programs, such as supportive housing and attendant outreach. This resource explains each right and describes what can be done if any of these rights are violated.

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Home care complaints and appeals
(
December
2015
)

This resource is for people who apply for or get home care services through a Community Care Access Centre (CCAC) in Ontario. It explains how to make a complaint about services, and how to appeal if the complaint does not result in a satisfactory decision.

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Hours of work and overtime CLB 2
Hours of work and overtime CLB 2
(
March
2015
)
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Hours of work CLB 1
Hours of work CLB 1
(
March
2015
)
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Humanitarian and compassionate (H&C) applications and refugee claims: how are they different?
(
October
2019
)

This resource is for front-line workers working with women who have experienced family violence and do not have permanent resident status in Canada. It explains some of the differences between making a refugee claim and making an application on humanitarian and compassionate (H&C) grounds and when and where to refer a woman for legal help.

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