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Resources and Publications

Identity theft
(
May
2018
)

Identity thieves try to use your personal information to take money from your bank account, shop with your credit card, or even commit crimes in your name. This publication explains how to spot the warning signs of identity theft, how to protect yourself, and what you can do if it happens to you.

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Introduction: Your rights as a worker CLB 6+
Introduction: Your rights as a worker CLB 6+
(
March
2015
)
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Laws about pay CLB 1
Laws about pay CLB 1
(
March
2015
)
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Laws about pay CLB 2
Laws about pay CLB 2
(
March
2015
)
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Legal Resources Catalogue
Legal Resources Catalogue
(
February
2020
)

To see all CLEO's print and online resources, view the catalogue.

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Maintenance and repairs
(
July
2018
)

Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This resource explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.

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Maintenance and repairs CLB 1/2
Maintenance and repairs CLB 1/2
(
November
2013
)
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Maintenance and repairs CLB 4/5
Maintenance and repairs CLB 4/5
(
November
2013
)
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Making a humanitarian and compassionate (H&C) application
(
August
2019
)

This resource is for front-line workers working with women who have experienced family violence and do not have permanent resident status in Canada. It explains what a humanitarian and compassionate (H&C) application is, what Citizenship and Immigration (CIC) considers in deciding an H&C application, what kind of evidence is needed to support an application, and when and where to refer a woman for legal help.

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Mental Illness, Criminal Offences, & Deportation
(
July
2017
)

People with mental illness come into conflict with the law in disproportionate numbers. If they are not Canadian citizens, this can put them at risk of being removed from Canada. This publication is a resource for front-line workers helping clients with mental illness who may be at risk of removal because of their involvement with the criminal justice system.

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