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Resources and Publications

Maintenance and repairs
Maintenance and repairs
(
July
2018
)

Every tenant has the right to a home that is well maintained, in a building that is clean and safe. This resource explains the types of maintenance and repairs that landlords must do, steps tenants can take to get things fixed, and ways tenants can get help.

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Maintenance and repairs CLB 1/2
Maintenance and repairs CLB 1/2
(
November
2013
)
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Maintenance and repairs CLB 4/5
Maintenance and repairs CLB 4/5
(
November
2013
)
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Making a humanitarian and compassionate (H&C) application
Making a humanitarian and compassionate (H&C) application
(
August
2019
)

This resource is for front-line workers working with women who have experienced family violence and do not have permanent resident status in Canada. It explains what a humanitarian and compassionate (H&C) application is, what Citizenship and Immigration (CIC) considers in deciding an H&C application, what kind of evidence is needed to support an application, and when and where to refer a woman for legal help.

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Mental Illness, Criminal Offences, & Deportation
Mental Illness, Criminal Offences, & Deportation
(
July
2017
)

People with mental illness come into conflict with the law in disproportionate numbers. If they are not Canadian citizens, this can put them at risk of being removed from Canada. This publication is a resource for front-line workers helping clients with mental illness who may be at risk of removal because of their involvement with the criminal justice system.

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Motor vehicle repairs
Motor vehicle repairs
(
December
2013
)

This publication explains your legal rights when you pay anyone to repair or work on your motor vehicle in Ontario. It includes information on estimates, warranties, and what you can do if you are not satisfied with the work done.

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Moving in CLB 1/2
Moving in CLB 1/2
(
November
2013
)
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Moving out
Moving out
(
June
2018
)

This resource describes what tenants have to do if they want to move out, and what can happen if they do not follow the rules. There are sections dealing with ways to move out early: making an agreement with a landlord, assigning, subletting, and applying to the Landlord and Tenant Board.

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Moving out CLB 1
Moving out CLB 1
(
November
2013
)
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Moving out CLB 3/4
Moving out CLB 3/4
(
November
2013
)
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