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Resources and Publications

Need welfare? How to apply to Ontario Works
Need welfare? How to apply to Ontario Works
(
July
2017
)

This resource is about how to apply to Ontario Works for financial assistance. It explains the rights of people applying for assistance, what kind of questions Ontario Works can ask, and what documents people might need to show. It includes information about the forms that have to be filled out and where to get help if there is a problem with Ontario Works or if they refuse assistance.

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Online, telephone, and mail-order shopping
Online, telephone, and mail-order shopping
(
June
2017
)

There are several ways to shop without going to a store or having a salesperson come to your home. The most common of these are online, telephone, and mail-order shopping. This publication explains your legal rights when you shop by internet, phone, or mail, and how you can enforce those rights.

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Overview: What tenants need to know CLB 5+
Overview: What tenants need to know CLB 5+
(
November
2013
)
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Overview: Your rights at work CLB 3/4
Overview: Your rights at work CLB 3/4
(
March
2015
)
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Overview: Your rights at work CLB 5+
Overview: Your rights at work CLB 5+
(
March
2015
)
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Participation Agreements and Ontario Works
Participation Agreements and Ontario Works
(
January
2018
)

This resource describes the Participation Agreement that must be signed by people who need financial assistance from Ontario Works. It explains what sorts of activities can be part of an Agreement and what happens when a person cannot do what they agreed to. It also includes sections on community placements and how to appeal if assistance is refused, cut off, or reduced.

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Patients' Rights: Form 1 - Are you in hospital for a psychiatric assessment?
Patients' Rights: Form 1 - Are you in hospital for a psychiatric assessment?
(
July
2009
)

By signing a Form 1, a doctor can keep someone in a psychiatric hospital for up to 72 hours for an assessment. This resource explains what can happen after the assessment, what the person can do if they want to get out of the hospital, and who makes decisions about treatment.

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Payday loans
Payday loans
(
September
2018
)

This publication explains the legal rights of people who borrow money from a payday loan company, including limits on fees and interest, information that the lender must provide, and when the borrower can cancel the loan. It also suggests places to get help if the lender does not follow the law.

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Paying your rent CLB 1
Paying your rent CLB 1
(
November
2013
)
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Paying your rent CLB 2
Paying your rent CLB 2
(
November
2013
)
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