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Resources and Publications

What tenants need to know about the law
(
December
2018
)

Updated to reflect changes to rent guideline coverage for notices of increase served on or after April 20, 2017. Online only as further regulatory changes are expected.

This resource gives an overview of some of the most important aspects of the Residential Tenancies Act. Topics covered include rent increases, deposits and other charges, repairs and maintenance, discrimination, privacy, moving out, and eviction.

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Workers' Compensation: A Manual for Workers' Advocates

This 710-page practice manual is intended as a resource for those who represent or advise people who have job-related injuries and health problems. In 30 chapters, it examines relevant laws, policies, and Tribunal decisions, discusses case strategies, and provides checklists, sample letters, and calculations.

The manual is now available online for free. To read it on screen, download it, or print it out, please click here.

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Workers' Compensation: Benefits if you were injured between January 2, 1990 and December 31, 1997
Workers' Compensation: Benefits if you were injured between January 2, 1990 and December 31, 1997
(
August
2003
)
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Workers' Compensation: Benefits if you were injured on or after January 1, 1998
Workers' Compensation: Benefits if you were injured on or after January 1, 1998
(
August
2003
)
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Workers' Compensation: Benefits if you were injured on or before January 1, 1990
Workers' Compensation: Benefits if you were injured on or before January 1, 1990
(
January
2001
)
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Workers' Compensation: Making a claim
(
December
2018
)

This resource explains what a worker should do if they have a job-related injury or disease, how they can apply for benefits from the Workplace Safety and Insurance Board, and what happens when the Board gets a report of their injury. It also has sections about what their employer must do, and where injured workers can get legal help.

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Workers' Compensation: Your health care
Workers' Compensation: Your health care
(
July
2002
)

This booklet explains how doctors and other health care professionals can help a worker with their workers’ compensation claim. It describes who decides how to treat a worker’s injury or disease, what the Board will pay for, and how workers can try to make sure they get the health care they need.

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Working while you are on social assistance
(
June
2018
)

This resource explains how income from work or training can affect the amount of income support a person gets from Ontario Works (OW) or the Ontario Disability Support Program (ODSP).

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Your credit report
(
August
2017
)

This publication explains what a credit report (or "consumer report") is, and the legal rules for what information can and cannot be included in a credit report, who can access it, and how it can be used. It outlines how to get corrections made to a credit report, and what to do if you have problems with a credit bureau ("consumer reporting agency").

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Your Refugee Hearing: Resource for refugee claimants
(
September
2014
)

This online resource is for refugee claimants preparing for their refugee hearing. It shows them what a hearing room in Toronto looks like and who may be at their hearing. It also has practical information to help them:

  • before their hearing
  • on the day of their hearing
  • after their hearing
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