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What's New

Many workers in Ontario have the right to take time off work for illness or other urgent situations without losing their jobs.

This month's On the Radar highlights rules in the Employment Standards Act (ESA) about taking an unpaid leave from work.

For centuries, landlords had a legal right called "distress" which let them take a tenant's personal property if the tenant failed to pay the rent. While Ontario banned this in 1970, there are still situations where landlords can take or throw out a tenant's belongings.

As the spring moving season is upon us, this month's On the Radar reviews some of the legal rules that protect tenants' belongings.

Many workers in Ontario are owed money by employers who have not followed the law, sometimes paying less than minimum wage or failing to pay overtime or vacation pay.

This month's On the Radar talks about recent changes to the Employment Standards Act that increase the amount an employer can be ordered to pay and give workers more time to make a claim.

Water heater rentals are among the top 10 types of consumer complaints received by the Ministry of Consumer Services.

So, starting on April 1, 2015, some new rules come into effect just for door-to-door water heater contracts. This month's On the Radar explains some of these rules.

The Ontario government is planning to change the rules about benefits for people who work while getting income support from Ontario Works (OW) or the Ontario Disability Support Program (ODSP).

This month's On the Radar highlights the plan to eliminate the Work-Related Benefit and replace it with a new Employment-Related Benefit. Advocates say this will result in many people on ODSP getting less money. Changes first planned for April would now take effect in October 2015.

Buying or leasing a used vehicle can be economical but also risky. This month's On the Radar outlines some of the legal protections consumers have when they buy or lease from a registered dealer.

More people who get income support from the Ontario Disability Support Program (ODSP) are being given a "medical review". This month, On the Radar looks at what can happen on a medical review.

The federal government is bringing in new rules that will make it harder to get and keep Canadian citizenship.
This month's On the Radar talks about why permanent residents may want to apply for citizenship now.

Consumer Rights: What to do when sellers use unfair practices

Ontario's Consumer Protection Act has many detailed rules for different types of consumer transactions. But one general rule applies to almost all of them: Sellers are not allowed to use "unfair practices" to get people to buy their goods or services. This month's On the Radar explains what this means, when it applies, and what consumers can do to enforce it.

CLEO launches Your Refugee Hearing, an online resource that helps refugee claimants see what a hearing room in Toronto looks like and who may be at their hearing. It also has practical information to help them:

Visit to see a hearing room on your desktop, or mobile.