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On the Radar: Door-to-door water heater sales and rentals
March 11, 2015
Posted in:On the Radar

Water heater rentals are among the top 10 types of consumer complaints received by the Ministry of Consumer Services.

So, starting on April 1, 2015, some new rules come into effect just for door-to-door water heater contracts. This month's On the Radar explains some of these rules.

On the Radar: Changes delayed for people on ODSP who work
February 12, 2015
Posted in:On the Radar

The Ontario government is planning to change the rules about benefits for people who work while getting income support from Ontario Works (OW) or the Ontario Disability Support Program (ODSP).

This month's On the Radar highlights the plan to eliminate the Work-Related Benefit and replace it with a new Employment-Related Benefit. Advocates say this will result in many people on ODSP getting less money. Changes first planned for April would now take effect in October 2015.

On the Radar - January 2015
January 15, 2015
Posted in:On the Radar

Buying or leasing a used vehicle can be economical but also risky. This month's On the Radar outlines some of the legal protections consumers have when they buy or lease from a registered dealer.

On the Radar - December 2014
December 11, 2014
Posted in:On the Radar

More people who get income support from the Ontario Disability Support Program (ODSP) are being given a "medical review". This month, On the Radar looks at what can happen on a medical review.

On the Radar - November 2014
November 14, 2014
Posted in:On the Radar

The federal government is bringing in new rules that will make it harder to get and keep Canadian citizenship.
This month's On the Radar talks about why permanent residents may want to apply for citizenship now.

On the Radar - October 2014
October 8, 2014
Posted in:On the Radar

Consumer Rights: What to do when sellers use unfair practices

Ontario's Consumer Protection Act has many detailed rules for different types of consumer transactions. But one general rule applies to almost all of them: Sellers are not allowed to use "unfair practices" to get people to buy their goods or services. This month's On the Radar explains what this means, when it applies, and what consumers can do to enforce it.

Your Refugee Hearing
October 2, 2014
Posted in:New Resources

CLEO launches Your Refugee Hearing, an online resource that helps refugee claimants see what a hearing room in Toronto looks like and who may be at their hearing. It also has practical information to help them:

Visit refugeehearing.cleo.on.ca to see a hearing room on your desktop, or mobile.

On the Radar - September 2014
September 10, 2014
Posted in:On the Radar

This summer, the federal government put in place new restrictions affecting parents who want to sponsor their children to come to Canada
as permanent residents. This month's On the Radar looks at changes to the rules about sponsoring children

On the Radar - August 2014
August 15, 2014
Posted in:On the Radar

While many differences have disappeared, there are still some important ways in which the law applies differently to married and common-law couples. Continuing on from last month's topics, this month's On the Radar covers dividing property, wills and inheritance, and Canada Pension Plan benefits.

On the Radar - July 2014
July 14, 2014
Posted in:On the Radar

While many differences have disappeared, there are still some important ways that the law applies differently to married and common-law couples. This month and next month, On the Radar takes a look at these.

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