{"id":66574,"date":"2026-11-04T15:02:03","date_gmt":"2026-11-04T20:02:03","guid":{"rendered":"https:\/\/www.cleo.on.ca\/?page_id=66574"},"modified":"2026-11-05T11:32:17","modified_gmt":"2026-11-05T16:32:17","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.cleo.on.ca\/en\/projects\/guided-pathways\/partnerships\/contact","title":{"rendered":"Tell us about your service challenge"},"content":{"rendered":"\n<p class=\"largetext blue\">Interested in exploring a Guided Pathway?<\/p>\n<p>Tell us about the process that is difficult for your clients or staff. CLEO will review the information and let you know whether a Guided Pathway is a good fit.<\/p>\n<p>For any partnership questions, use the form below or send us an email at: <a href=\"mailto:guidedpathways@cleo.on.ca\">guidedpathways@cleo.on.ca<\/a>.<\/p>\n<div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-66575\"><form id=\"wpforms-form-66575\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"66575\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/66574\" data-token=\"0186f4251b186dc1f7191fd60c0851e5\" data-token-time=\"1794016542\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-66575-field_1-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_1\">Your name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-66575-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" required><\/div><div id=\"wpforms-66575-field_2-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_2\">Your organization <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-66575-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" required><\/div><div id=\"wpforms-66575-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_3\">Your role <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-66575-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" required><\/div><div id=\"wpforms-66575-field_5-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_5\">Email address <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-66575-field_5\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][5]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-66575-field_6-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_6\">Telephone number<\/label><input type=\"tel\" id=\"wpforms-66575-field_6\" class=\"wpforms-field-medium\" data-rule-int-phone-field=\"true\" name=\"wpforms[fields][6]\" aria-label=\"Telephone number\" ><\/div><div id=\"wpforms-66575-field_7-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_7\">What service or program are you contacting us about?<\/label><textarea id=\"wpforms-66575-field_7\" class=\"wpforms-field-small\" name=\"wpforms[fields][7]\" ><\/textarea><\/div><div id=\"wpforms-66575-field_8-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_8\">What part of the current process is difficult for clients or staff?<\/label><textarea id=\"wpforms-66575-field_8\" class=\"wpforms-field-medium\" name=\"wpforms[fields][8]\" ><\/textarea><\/div>\t\t<div id=\"wpforms-66575-field_4-container\"\n\t\t\tclass=\"wpforms-field wpforms-field-text\"\n\t\t\tdata-field-type=\"text\"\n\t\t\tdata-field-id=\"4\"\n\t\t\t>\n\t\t\t<label class=\"wpforms-field-label\" for=\"wpforms-66575-field_4\" >Other organizations available<\/label>\n\t\t\t<input type=\"text\" id=\"wpforms-66575-field_4\" class=\"wpforms-field-medium\" name=\"wpforms[fields][4]\" >\n\t\t<\/div>\n\t\t<div id=\"wpforms-66575-field_9-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-conditional-trigger\" data-field-id=\"9\"><label class=\"wpforms-field-label\">What would you like a Guided Pathway to help with?<\/label><ul id=\"wpforms-66575-field_9\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_1\" name=\"wpforms[fields][9][]\" value=\"Intake\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_1\">Intake<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_2\" name=\"wpforms[fields][9][]\" value=\"Eligibility screening\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_2\">Eligibility screening<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_3\" name=\"wpforms[fields][9][]\" value=\"Forms or documents\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_3\">Forms or documents<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_4\" name=\"wpforms[fields][9][]\" value=\"Identifying legal needs\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_4\">Identifying legal needs<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_5\" name=\"wpforms[fields][9][]\" value=\"Personalized next steps\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_5\">Personalized next steps<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_6\" name=\"wpforms[fields][9][]\" value=\"Referral to our organization\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_6\">Referral to our organization<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_7\" name=\"wpforms[fields][9][]\" value=\"Referral to another organization\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_7\">Referral to another organization<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_8\" name=\"wpforms[fields][9][]\" value=\"Referrals within a network\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_8\">Referrals within a network<\/label><\/li><li class=\"choice-9 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_9\" name=\"wpforms[fields][9][]\" value=\"Staff or volunteer job aid\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_9\">Staff or volunteer job aid<\/label><\/li><li class=\"choice-10 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_9_10\" name=\"wpforms[fields][9][]\" value=\"Other\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_9_10\">Other<\/label><\/li><\/ul><\/div><div id=\"wpforms-66575-field_10-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"10\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_10\">Other<\/label><input type=\"text\" id=\"wpforms-66575-field_10\" class=\"wpforms-field-medium\" name=\"wpforms[fields][10]\" ><\/div><div id=\"wpforms-66575-field_11-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-conditional-trigger\" data-field-id=\"11\"><label class=\"wpforms-field-label\">Who would use the Guided Pathway?<\/label><ul id=\"wpforms-66575-field_11\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_11_1\" name=\"wpforms[fields][11][]\" value=\"Clients independently\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_11_1\">Clients independently<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_11_2\" name=\"wpforms[fields][11][]\" value=\"Clients with someone\u2019s help\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_11_2\">Clients with someone\u2019s help<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_11_3\" name=\"wpforms[fields][11][]\" value=\"Staff or volunteers\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_11_3\">Staff or volunteers<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_11_4\" name=\"wpforms[fields][11][]\" value=\"Referring organizations\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_11_4\">Referring organizations<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_11_5\" name=\"wpforms[fields][11][]\" value=\"Other\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_11_5\">Other<\/label><\/li><\/ul><\/div><div id=\"wpforms-66575-field_12-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-id=\"12\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_12\">Other<\/label><input type=\"text\" id=\"wpforms-66575-field_12\" class=\"wpforms-field-medium\" name=\"wpforms[fields][12]\" ><\/div><div id=\"wpforms-66575-field_13-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"13\"><label class=\"wpforms-field-label\">Do you already have forms, policies, procedures, or other documentation that we would use to help build the Guided Pathway?<\/label><ul id=\"wpforms-66575-field_13\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_13_1\" name=\"wpforms[fields][13][]\" value=\"Yes\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_13_1\">Yes<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_13_2\" name=\"wpforms[fields][13][]\" value=\"No\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_13_2\">No<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_13_3\" name=\"wpforms[fields][13][]\" value=\"Not sure\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_13_3\">Not sure<\/label><\/li><\/ul><\/div><div id=\"wpforms-66575-field_14-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_14\">Are other organizations involved?<\/label><textarea id=\"wpforms-66575-field_14\" class=\"wpforms-field-medium\" name=\"wpforms[fields][14]\" ><\/textarea><\/div><div id=\"wpforms-66575-field_15-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_15\">Is there a particular timeline?<\/label><textarea id=\"wpforms-66575-field_15\" class=\"wpforms-field-small\" name=\"wpforms[fields][15]\" ><\/textarea><\/div><div id=\"wpforms-66575-field_16-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"16\"><label class=\"wpforms-field-label\">Is funding already available or being considered?<\/label><ul id=\"wpforms-66575-field_16\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_16_1\" name=\"wpforms[fields][16][]\" value=\"Funding is available\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_16_1\">Funding is available<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_16_2\" name=\"wpforms[fields][16][]\" value=\"No funding has been identified\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_16_2\">No funding has been identified<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_16_3\" name=\"wpforms[fields][16][]\" value=\"We may seek project funding\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_16_3\">We may seek project funding<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"checkbox\" id=\"wpforms-66575-field_16_4\" name=\"wpforms[fields][16][]\" value=\"Not sure\"  ><label class=\"wpforms-field-label-inline\" for=\"wpforms-66575-field_16_4\">Not sure<\/label><\/li><\/ul><\/div><div id=\"wpforms-66575-field_17-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-66575-field_17\">Anything else CLEO should know?<\/label><textarea id=\"wpforms-66575-field_17\" class=\"wpforms-field-medium\" name=\"wpforms[fields][17]\" ><\/textarea><\/div><div id=\"wpforms-66575-field_19-container\" class=\"wpforms-field wpforms-field-html\" data-field-id=\"19\"><div id=\"wpforms-66575-field_19\"><div class=\"box-orange\" style=\"background-color: rgba(255, 164, 0, 0.1) !important;\r\n  border: none;\r\n  border-radius: 0 40px !important;\r\n  margin: 24px 0 !important;\r\n  padding: 24px 24px 24px !important;\">\r\n<h3>Protect client privacy<\/h3>\r\nDo not include a client's name, personal information, documents, or details of an individual case in this form. CLEO will provide a secure process if client information is ever required for project design or testing.\r\n\r\n<\/div><\/div><\/div><script>\n\t\t\t\t( function() {\n\t\t\t\t\tconst style = document.createElement( 'style' );\n\t\t\t\t\tstyle.appendChild( document.createTextNode( '#wpforms-66575-field_4-container { position: absolute !important; overflow: hidden !important; display: inline !important; height: 1px !important; width: 1px !important; z-index: -1000 !important; padding: 0 !important; } #wpforms-66575-field_4-container input { visibility: hidden; } #wpforms-conversational-form-page #wpforms-66575-field_4-container label { counter-increment: none; }' ) );\n\t\t\t\t\tdocument.head.appendChild( style );\n\t\t\t\t\tdocument.currentScript?.remove();\n\t\t\t\t} )();\n\t\t\t<\/script><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"66575\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.cleo.on.ca\/en\/wp-json\/wp\/v2\/pages\/66574\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-66575\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit<\/button><img decoding=\"async\" src=\"https:\/\/www.cleo.on.ca\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n<p>&nbsp;<\/p>\n<h2>What happens after you contact us?<\/h2>\n<ol>\n<li><strong>Initial review. <\/strong>We will review your service challenge and consider whether the project fits within CLEO&#8217;s mandate and priorities, and whether a Guided Pathway is a good way to address the problem.<\/li>\n<li><strong>Questions or scoping discussion. <\/strong>We may ask to look at existing forms, policies, or procedures. Or someone from our team may ask to speak with someone in your organization who is familiar with the service challenge.<\/li>\n<li><strong>Preliminary assessment. <\/strong>If your request seems like a good fit for a Guided Pathway, we will outline how the project could work. This includes what your organization would need to contribute, the expected timeline, and funding needs.<\/li>\n<\/ol>\n<p>Submitting the form does not mean that your organization or CLEO has agreed to take on the project. It provides a starting point for discussion.<\/p>\n<p>CLEO may not be able to move forward with a project if it falls outside our mandate or isn\u2019t a good fit for a Guided Pathway. Other factors include whether CLEO can develop and deliver the project safely, whether enough funding is available, and whether CLEO has the time and resources to take it on.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interested in exploring a Guided Pathway?<br \/>\nTell us about the process that is difficult for your clients or staff. CLEO will review the information and let you know whether a Guided Pathway is a good fit.<br \/>\nFor any partnership questions, use the form below or send us an email at: <a href=\"mailto:guidedpathways@cleo.on.ca\">guidedpathways@cleo.on.ca<\/a>.<\/p>\n","protected":false},"author":2538,"featured_media":0,"parent":66552,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-66574","page","type-page","status-publish","hentry"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tell us about your service challenge - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)<\/title>\n<meta name=\"description\" content=\"Tell CLEO about an intake, form, screening, navigation, or referral process that may benefit from a Guided Pathway.\" \/>\n<meta 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