{"id":46142,"date":"2014-01-17T12:36:07","date_gmt":"2014-01-17T17:36:07","guid":{"rendered":""},"modified":"2017-08-17T17:38:18","modified_gmt":"2017-08-17T17:38:18","slug":"what-can-i-do-if-i-have-problem-seller","status":"publish","type":"publications-page","link":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-can-i-do-if-i-have-problem-seller","title":{"rendered":"What can I do if I have a problem with a seller?"},"content":{"rendered":"<p>If you have a problem that you are not able to work out with a seller, you can file a complaint with the Ministry of Government and Consumer Services. There is a complaint form on the Ministry website.<\/p>\n<p>The Ministry can look into complaints and can order the seller to follow the rules. The Ministry can also take the seller to court for violating the Consumer Protection Act. If the seller is found guilty, they can get a warning, a fine, or even be sent to jail, and they may be ordered to pay some money to you.<\/p>\n<p>To contact the Ministry of Government and Consumer Services:<\/p>\n<p class=\"indent\">Toll-free <strong>1-800-889-9768<\/strong><\/p>\n<p class=\"indent\">Toronto area <strong>416-326-8800<\/strong><\/p>\n<p class=\"indent\">TTY Toll-free <strong>1-877-666-6545<\/strong><\/p>\n<p class=\"indent\">TTY Toronto area <strong>416-229-6086<\/strong><\/p>\n<p class=\"indent\">Fax <strong>416-326-8665<\/strong><\/p>\n<p class=\"indent\">Website <a href=\"http:\/\/www.ontario.ca\/mcs\/\" target=\"_blank\"><strong>www.ontario.ca\/mcs<\/strong><\/a><\/p>\n<p class=\"indent\">Email <a href=\"mailto:consumer@ontario.ca\"><strong>consumer@ontario.ca<\/strong><\/a><\/p>\n<p>Mailing Address:<\/p>\n<p class=\"indent\">Ministry of Government and Consumer Services<br \/>\nConsumer Services Operations Division<br \/>\n77 Wellesley Street West, P.O. Box 450<br \/>\nToronto, ON M7A 2J6<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-46142","publications-page","type-publications-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What can I do if I have a problem with a seller? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-can-i-do-if-i-have-problem-seller\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What can I do if I have a problem with a seller? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\" \/>\n<meta property=\"og:description\" content=\"If you have a problem that you are not able to work out with a seller, you can file a complaint with the Ministry of Government and Consumer Services. 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