{"id":46300,"date":"2012-06-19T09:52:25","date_gmt":"2012-06-19T13:52:25","guid":{"rendered":""},"modified":"2016-06-06T18:50:07","modified_gmt":"2016-06-06T18:50:07","slug":"step-one-ask-for-an-internal-review","status":"publish","type":"publications-page","link":"https:\/\/www.cleo.on.ca\/en\/publications-page\/step-one-ask-for-an-internal-review","title":{"rendered":"Step 1: Ask for an internal review"},"content":{"rendered":"

The first thing you have to do is write to the office that made the decision and ask them to do an “internal review”. The address is in the Notice of Decision.<\/p>\n

Someone from the same office will review the decision and decide whether or not to change it. This will be a different person than the one who made the first decision.<\/p>\n

For OW, this will be your local OW office.<\/p>\n

For ODSP, you will ask either the Disability Adjudication Unit (DAU) in Toronto or your local ODSP office, depending on which office made the decision.<\/p>\n

You must do this within 30 days<\/strong> from the date you got the decision.<\/p>\n

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Rules about mail<\/h3>\n

If OW or ODSP mail a notice to you, the rules say that you get it 3 days<\/strong> after they mail it to you.<\/p>\n

There should be a mailing date stamped on the envelope by Canada Post. It might not be the same as the date on the letter.<\/p>\n

Always keep the letter and the envelope so you can prove when you got a letter or notice.<\/p>\n<\/div>\n

How to ask for an internal review<\/h2>\n

You must ask in writing. You can use the form letter at the back of this booklet. Or, you can write your own letter.<\/p>\n

Make sure to include:<\/p>\n