{"id":46564,"date":"2015-06-17T18:17:56","date_gmt":"2015-06-17T22:17:56","guid":{"rendered":""},"modified":"2026-05-14T17:16:10","modified_gmt":"2026-05-14T21:16:10","slug":"what-if-i-did-not-get-all-ei-benefits-i-should-have-received","status":"publish","type":"publications-page","link":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received","title":{"rendered":"What if I do not agree with a decision about EI?"},"content":{"rendered":"<p>You can appeal most decisions about your EI claim.<\/p>\n<p>The first step is to ask Service Canada for a <strong>reconsideration <\/strong>of the decision. This means that you ask them to review and change their decision.<\/p>\n<p>You can ask for a reconsideration if Service Canada:<\/p>\n<ul>\n<li>refuses to give you benefits<\/li>\n<li>gives you the wrong amount of benefits<\/li>\n<li>tells you to pay back some benefits<\/li>\n<li>gives you a penalty or sends you a warning letter<\/li>\n<\/ul>\n<p>You must ask for the reconsideration in writing. You must make sure Service Canada gets it within <strong>30 days<\/strong> of when you got the decision.<\/p>\n<p>If you miss this deadline, you can ask for an extension. But you must give a good reason for why you were late.<\/p>\n<h2>How do I ask for a reconsideration?<\/h2>\n<p>You have to use a form called Request for Reconsideration. You can get this form online at <a href=\"https:\/\/www.canada.ca\/en\/services\/benefits\/ei.html\" target=\"_blank\" rel=\"noopener\">ei.gc.ca<\/a>.<\/p>\n<p>Or go to <a href=\"https:\/\/www.canada.ca\/en.html\" target=\"_blank\" rel=\"noopener\">canada.ca\/en<\/a> and type <strong>ins5210<\/strong> in the search box.<\/p>\n<p>After you fill out and sign the form, take it to your local Service Canada Centre. Or mail it to a regional Service Canada Centre.<\/p>\n<p>The mailing address for Ontario is Service Canada, P.O. Box 2602, Mississauga, Ontario L4T 0B1.<\/p>\n<h2>What happens when I ask for a reconsideration?<\/h2>\n<p>Someone from Service Canada will contact you to talk about your EI claim. Give them any new information you have and explain why you think they should change the decision.<\/p>\n<p>Read more about reconsiderations at <a href=\"https:\/\/www.canada.ca\/en\/services\/benefits\/ei\/ei-reconsideration.html\" target=\"_blank\" rel=\"noopener\">canada.ca\/en\/services\/benefits\/ei\/ei-reconsideration<\/a>.<\/p>\n<p>Service Canada could:<\/p>\n<ul>\n<li>keep the original decision<\/li>\n<li>change the decision completely<\/li>\n<li>make some changes to the decision<\/li>\n<\/ul>\n<p>They will tell you their decision by phone or in a letter.<\/p>\n<p>If you do not agree with Service Canada&#8217;s decision, you may be able to appeal to the Employment Insurance Board of Appeal. There&#8217;s more in CLEO&#8217;s resource <a href=\"https:\/\/www.cleo.on.ca\/en\/publications\/emplns\">Employment Insurance<\/a>.<\/p>\n<div class=\"box\">\n<h3>Leaves and benefits for new and expecting parents<\/h3>\n<p>This <a href=\"https:\/\/www.cleo.on.ca\/wp-content\/uploads\/pregparent-chart.pdf\">chart<\/a> lists the main points about ESA leaves and EI benefits.<\/p>\n<\/div>\n","protected":false},"featured_media":0,"template":"","class_list":["post-46564","publications-page","type-publications-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What if I do not agree with a decision about EI? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What if I do not agree with a decision about EI? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\" \/>\n<meta property=\"og:description\" content=\"You can appeal most decisions about your EI claim. The first step is to ask Service Canada for a reconsideration of the decision. This means that you ask them to review and change their decision. You can ask for a reconsideration if Service Canada: refuses to give you benefits gives you the wrong amount of benefits tells you to pay back some benefits gives you a penalty or sends you a warning letter You must ask for the reconsideration in writing.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received\" \/>\n<meta property=\"og:site_name\" content=\"CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-14T21:16:10+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received\",\"url\":\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received\",\"name\":\"What if I do not agree with a decision about EI? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\",\"isPartOf\":{\"@id\":\"https:\/\/www.cleo.on.ca\/en\/#website\"},\"datePublished\":\"2015-06-17T22:17:56+00:00\",\"dateModified\":\"2026-05-14T21:16:10+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.cleo.on.ca\/en\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Publication pages\",\"item\":\"https:\/\/www.cleo.on.ca\/en\/publications-page\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"What if I do not agree with a decision about EI?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.cleo.on.ca\/en\/#website\",\"url\":\"https:\/\/www.cleo.on.ca\/en\/\",\"name\":\"CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.cleo.on.ca\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"What if I do not agree with a decision about EI? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received","og_locale":"en_US","og_type":"article","og_title":"What if I do not agree with a decision about EI? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)","og_description":"You can appeal most decisions about your EI claim. The first step is to ask Service Canada for a reconsideration of the decision. This means that you ask them to review and change their decision. You can ask for a reconsideration if Service Canada: refuses to give you benefits gives you the wrong amount of benefits tells you to pay back some benefits gives you a penalty or sends you a warning letter You must ask for the reconsideration in writing.","og_url":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received","og_site_name":"CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)","article_modified_time":"2026-05-14T21:16:10+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received","url":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received","name":"What if I do not agree with a decision about EI? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)","isPartOf":{"@id":"https:\/\/www.cleo.on.ca\/en\/#website"},"datePublished":"2015-06-17T22:17:56+00:00","dateModified":"2026-05-14T21:16:10+00:00","breadcrumb":{"@id":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.cleo.on.ca\/en\/publications-page\/what-if-i-did-not-get-all-ei-benefits-i-should-have-received#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.cleo.on.ca\/en"},{"@type":"ListItem","position":2,"name":"Publication pages","item":"https:\/\/www.cleo.on.ca\/en\/publications-page"},{"@type":"ListItem","position":3,"name":"What if I do not agree with a decision about EI?"}]},{"@type":"WebSite","@id":"https:\/\/www.cleo.on.ca\/en\/#website","url":"https:\/\/www.cleo.on.ca\/en\/","name":"CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.cleo.on.ca\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"meta_box":[],"_links":{"self":[{"href":"https:\/\/www.cleo.on.ca\/en\/wp-json\/wp\/v2\/publications-page\/46564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cleo.on.ca\/en\/wp-json\/wp\/v2\/publications-page"}],"about":[{"href":"https:\/\/www.cleo.on.ca\/en\/wp-json\/wp\/v2\/types\/publications-page"}],"version-history":[{"count":9,"href":"https:\/\/www.cleo.on.ca\/en\/wp-json\/wp\/v2\/publications-page\/46564\/revisions"}],"predecessor-version":[{"id":65153,"href":"https:\/\/www.cleo.on.ca\/en\/wp-json\/wp\/v2\/publications-page\/46564\/revisions\/65153"}],"wp:attachment":[{"href":"https:\/\/www.cleo.on.ca\/en\/wp-json\/wp\/v2\/media?parent=46564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}