While you’re getting EI, you must do all of the following:<\/p>\n
Employment support programs are for people who want to go back to work. You may be eligible if you:<\/p>\n
The different types of programs include job training programs, work placements, and financial support for job training.<\/p>\n
Your Employment Ontario service provider must refer you. Find your local service provider on the Employment Ontario website at ontario.ca\/page\/employment-ontario<\/a>.<\/p>\n<\/div>\n A job search includes:<\/p>\n Keep a record of your job search and follow up on any leads. Make notes about where you look and who you talk to. Keep copies of all job ads, letters, and applications.<\/p>\n You must send a report to Service Canada for each week that you get benefits. In these reports, you must say if you:<\/p>\n You can report this information online or by phone. If you cannot report in either of these ways, you can report by filling out special cards and mailing them.<\/p>\n Soon after you apply, you get a letter in the mail from Service Canada that says “Important Employment Insurance information for you” at the top.<\/p>\n This letter tells you when you must make your first report. It will also give you your access code. It has 4 numbers and is near the middle of the letter.<\/p>\n You need your access code to report online or by phone. The letter tells you how to use Service Canada’s reporting service.<\/p>\n If your reports are late, missing information, or not filled out correctly, your payment will be delayed.<\/p>\n<\/div>\n If you fill in your report online, follow the instructions carefully. After you answer each question, you must confirm your answer.<\/p>\n Once you finish your report, the system will confirm that your report was received. It will also tell you when to make your next report. Be sure to write down this date. You cannot make your next report before then.<\/p>\n Usually, you have to report every 2 weeks.<\/p>\n If you realize later that you made a mistake in your report, call 1-800-206-7218<\/strong> and press “0”. For TTY, call 1-800-529-3742<\/strong>.<\/p>\n Call as soon as possible during business hours.<\/p>\n Call the telephone reporting service at 1-800-531-7555<\/strong>. When you use the service, you must answer several questions.<\/p>\n It’s important to answer each question correctly. After you answer each question, you must confirm that your answer is right.<\/p>\n When you finish your report, a message tells you when to make your next report. Be sure to write down this date. You cannot make your next report before then.<\/p>\n Usually, you have to report every 2 weeks<\/strong>.<\/p>\n Do not hang up the phone until you’re told that your report was successful. If you hang up before that, your report will probably not go through and you will have to start again.<\/p>\n If you realize later that you made a mistake in your report, call 1-800-206-7218<\/strong> and press “0”. For TTY, call 1-800-529-3742<\/strong>.<\/p>\n Call as soon as possible during business hours.<\/p>\n You can earn money. But half of what you earn is taken off your EI benefits.<\/p>\n This applies as long as you do not earn more than 90% of the “average insurable earnings” your benefit was based on. All of the money you earn above<\/strong> that 90% is taken off your benefits.<\/p>\n Average insurable earnings is the amount EI considers you were making before you lost your job. For more information, see How much will I get?<\/a><\/p>\n If your earnings are the same as, or more than, your average insurable earnings, you do not get any EI benefits that week.<\/p>\n Also, when you work a full work week, you do not get any benefits for that week. This applies no matter how little you earn.<\/p>\n You must report all of your earnings in your reports. If EI finds out that you are not reporting all of your earnings, the full amount you earned is taken off your benefits. You will probably get other penalties as well.<\/p>\n You must report all of your earnings in your reports. If EI finds out that you\u2019re not reporting all of your earnings, the full amount you earned is taken off your benefits.<\/p>\n You will probably get other penalties as well. Read more in What happens if I give false information?<\/p>\n <\/a><\/p>\n No, but you must apply for and accept any job that Service Canada thinks is suitable for you.<\/p>\n A job can be suitable if:<\/p>\n A job is not<\/strong> suitable if it’s available because of a strike or lockout.<\/p>\n If family duties affect the hours you can work, you must try to set things up so that you can take a job.<\/p>\n If you do not do this, Service Canada might cut off your benefits.<\/p>\n When you start your job search, you can look for a job that:<\/p>\n \u25cf is the type of work you usually do, and But if you do not find a job in what Service Canada says is a “reasonable” time, they can tell you to look for other types of jobs. This even includes jobs that pay less than you usually earn.<\/p>\n Service Canada may cut off your benefits for 7 to 12 weeks if they decide that:<\/p>\n This means that you do not get any EI regular benefits for that period of time.<\/p>\n If you disagree with this, you can ask Service Canada to reconsider the decision.<\/p>\n This means that you’re asking them to review and change it. You must do this in writing within 30 days. For more information, see How to ask for a reconsideration?<\/a><\/p>\n If you take a job while you’re getting EI and then quit without just cause<\/strong>, your benefits will be cut off. This applies even if the job was only part-time.<\/p>\n Just cause means you had to quit because you had no other reasonable choice. See Just cause for quitting.<\/p>\n For this reason, it can be a mistake to accept work that’s not suitable or that you cannot handle.<\/p>\n But if you refuse work that Service Canada thinks is suitable, you can be disqualified for 7 to 12 weeks. So it can be hard to know what’s the best thing to do.<\/p>\n Try to get help and advice before you decide. See Where can I get help and information?<\/a><\/p>\n Your EI will also be cut off if you take a job while you’re getting benefits and then get fired for misconduct<\/strong>.<\/p>\n But your EI benefits should not be cut off if:<\/p>\n For more information about misconduct, see Can I get EI if I was fired?<\/a><\/p>\n If you’re cut off for any of these reasons, you can ask Service Canada to reconsider the decision. This means asking them to review and change it.<\/p>\nWhat’s a job search?<\/h2>\n
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What information do I have to report?<\/h2>\n
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How do I report the information?<\/h2>\n
Online<\/h3>\n
By telephone<\/h3>\n
Earning money while getting EI<\/h2>\n
Report all your earnings<\/h3>\n
Do I have to take any job?<\/h2>\n
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Looking for work<\/h3>\n
\n\u25cf has similar pay and work conditions.<\/p>\nIf I do not take a suitable job<\/h2>\n
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If I take a job but get fired or quit<\/h2>\n
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