{"id":58821,"date":"2024-10-17T13:44:31","date_gmt":"2024-10-17T17:44:31","guid":{"rendered":"https:\/\/www.cleo.on.ca\/?post_type=publications-page&#038;p=58821"},"modified":"2025-06-11T14:47:46","modified_gmt":"2025-06-11T18:47:46","slug":"plain-language","status":"publish","type":"publications-page","link":"https:\/\/www.cleo.on.ca\/en\/publications-page\/plain-language","title":{"rendered":"Plain language"},"content":{"rendered":"<h2 id=\"overview\">Overview<\/h2>\n<p>CLEO is part of the international plain language movement. We are members of:<\/p>\n<ul>\n<li><a href=\"https:\/\/plainlanguagenetwork.org\/\" target=\"_blank\" rel=\"noopener\">Plain Language Association International (PLAIN)<\/a><\/li>\n<li><a href=\"https:\/\/www.clarity-international.org\/\" target=\"_blank\" rel=\"noopener\">Clarity<\/a><\/li>\n<li><a href=\"https:\/\/plaincanadaclair.ca\/\" target=\"_blank\" rel=\"noopener\">PLAIN Canada CLAIR<\/a><\/li>\n<\/ul>\n<p>Plain language influences all that we do and all aspects of this style guide.<\/p>\n<h2 id=\"plain-language-standard-and-guidelines\">Plain language standard and guidelines<\/h2>\n<p>CLEO endorses and aims to comply with the <strong>International Plain Language Standard<\/strong> developed by the International Organization for Standardization (ISO).<\/p>\n<p>The standard and its 4 basic principles provide a framework for doing plain language work and plain language training.<\/p>\n<h3 id=\"iso-definition-of-plain-language\">ISO definition of plain language<\/h3>\n<p>A communication is in plain language if its wording, structure, and design are so clear that the intended readers can easily find what they need, understand what they find, and use that information.<\/p>\n<h3 id=\"iso-principles\">ISO principles<\/h3>\n<ul>\n<li>Readers get what they need (relevant)<\/li>\n<li>Readers can easily find what they need (findable)<\/li>\n<li>Readers can easily understand what they find (understandable)<\/li>\n<li>Readers can easily use the information (usable)<\/li>\n<\/ul>\n<p>Doing plain language work means following all 4 principles.<\/p>\n<p>Read more on the website for the <a href=\"https:\/\/www.iplfederation.org\/\" target=\"_blank\" rel=\"noopener\">International Plain Language Federation<\/a>.<\/p>\n<h2 id=\"key-aspects-of-plain-language\">Key aspects of plain language<\/h2>\n<h3 id=\"know-your-audience\">Know your audience<\/h3>\n<p>Knowing who you\u2019re writing for is key.<\/p>\n<p>Spend time thinking about who your audience is. For example:<\/p>\n<ul>\n<li>What\u2019s their level of education?<\/li>\n<li>What are their language and literacy skills?<\/li>\n<li>What are their demographics, such as age and cultural background?<\/li>\n<li>Do they have a disability?<\/li>\n<li>What will their state of mind be when they read your information? For example, will they be stressed, angry, or afraid?<\/li>\n<\/ul>\n<p>Think about the information you\u2019re writing:<\/p>\n<ul>\n<li>What does your audience need to know?<\/li>\n<li>What do they already know?<\/li>\n<li>What will they understand?<\/li>\n<\/ul>\n<h3 id=\"address-your-reader\">Address your reader<\/h3>\n<p>Write in a way that\u2019s conversational and informal. Write the way you would speak to someone.<\/p>\n<p>Speak directly to your reader. Address your reader as \u201cyou\u201d. This helps your audience relate more to what you\u2019re telling them.<\/p>\n<p>For certain types of writing, this may not be the best approach, for example, a funding or research report or some communications materials. But <strong>whenever possible<\/strong>, it\u2019s best to address your reader directly.<\/p>\n<h3 id=\"have-a-purpose\">Have a purpose<\/h3>\n<p>Be clear about why you\u2019re writing your content.<\/p>\n<p>Ask yourself:<\/p>\n<ul>\n<li>What do you want to achieve?<\/li>\n<li>What do you want your readers to do or know after they read your content?<\/li>\n<\/ul>\n<h3 id=\"make-it-easy-to-follow\">Make it easy to follow<\/h3>\n<p>Set up your content in a way that\u2019s easy for your readers to follow.<\/p>\n<p>Break it up into short sections.<\/p>\n<p>Use <strong>headings<\/strong> and <strong>subheadings <\/strong>to help the reader follow the flow of the content. Use the headings to show readers what\u2019s coming up next.<\/p>\n<p>Read more in the sections on:<\/p>\n<ul>\n<li><a href=\"\/en\/publications\/cleo-house-style-guide\/writing-tips#sentences\" rel=\"noopener\">Sentences<\/a><\/li>\n<li><a href=\"\/en\/publications\/cleo-house-style-guide\/writing-tips#paragraphs\" rel=\"noopener\">Paragraphs<\/a><\/li>\n<li><a href=\"\/en\/publications\/cleo-house-style-guide\/writing-tips#headings\" rel=\"noopener\">Headings<\/a><\/li>\n<li><a href=\"\/en\/publications\/cleo-house-style-guide\/lists\" rel=\"noopener\">Lists<\/a><\/li>\n<\/ul>","protected":false},"featured_media":0,"template":"","class_list":["post-58821","publications-page","type-publications-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Plain language - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleo.on.ca\/en\/publications-page\/plain-language\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plain language - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\" \/>\n<meta property=\"og:description\" content=\"Overview CLEO is part of the international plain language movement. 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