{"id":61880,"date":"2025-05-20T17:26:56","date_gmt":"2025-05-20T21:26:56","guid":{"rendered":"https:\/\/www.cleo.on.ca\/?post_type=publications-page&#038;p=61880"},"modified":"2025-06-09T14:38:08","modified_gmt":"2025-06-09T18:38:08","slug":"who-can-i-make-a-complaint-about","status":"publish","type":"publications-page","link":"https:\/\/www.cleo.on.ca\/en\/publications-page\/who-can-i-make-a-complaint-about","title":{"rendered":"Who can I make a complaint about?"},"content":{"rendered":"<p>You can make a complaint about any of the government organizations that are listed on the Ombudsman&#8217;s website.<\/p>\n<p>There are over 1,000 of these organizations. Some of the most common are:<\/p>\n<ul>\n<li>municipalities, which run Ontario Works (OW)\u00a0<\/li>\n<li>the Ministry of Children Community and Social Services, which runs the Ontario Disability Support Program (ODSP) and the Family Responsibility Office (FRO)<\/li>\n<li>Tribunals Ontario, which oversees the Landlord Tenant Board (LTB) and Social Benefits Tribunal (SBT)<\/li>\n<li>Children&#8217;s Aid Society (CAS)<\/li>\n<li>School boards<\/li>\n<\/ul>\n<p>You can see the full list at <a href=\"https:\/\/www.ombudsman.on.ca\/en\/make-complaint\/what-we-can-help-you\" target=\"_blank\" rel=\"noopener\">ombudsman.on.ca\/en\/make-complaint\/what-we-can-help-you<\/a>.<\/p>\n<p>You can also call <strong>1-800-263-1830<\/strong> or email <a href=\"mailto:info@ombudsman.on.ca\" target=\"_blank\" rel=\"noopener\">info@ombudsman.on.ca<\/a> to ask the ombudsman:<\/p>\n<ul>\n<li>which organization runs the service you want to complain about<\/li>\n<li>if the Ombudsman oversees the organization you want to complain about<\/li>\n<\/ul>\n<p>If the Ombudsman cannot take your complaint, they will try to find another organization that can help you.<\/p>\n<h2>French language services<\/h2>\n<p>If you had a problem getting French services from an Ontario government or designated agency, you can make a complaint to the Ombudsman&#8217;s <strong>French Language Services Unit<\/strong>.<\/p>\n<p>Designated agencies have agreed to provide services in French. There are over 250 in Ontario, including some hospitals, long\u2011term care centers, and daycares. Learn more at <a href=\"https:\/\/www.ombudsman.on.ca\/en\/make-complaint\/what-we-can-help-you\/french-language-services\" target=\"_blank\" rel=\"noopener\">ombudsman.on.ca\/en\/make-complaint\/what-we-can-help-you\/french-language-services<\/a>.<\/p>","protected":false},"featured_media":0,"template":"","class_list":["post-61880","publications-page","type-publications-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Who can I make a complaint about? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleo.on.ca\/en\/publications-page\/who-can-i-make-a-complaint-about\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Who can I make a complaint about? - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\" \/>\n<meta property=\"og:description\" content=\"You can make a complaint about any of the government organizations that are listed on the Ombudsman&#8217;s website. 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