{"id":64008,"date":"2026-02-13T12:43:26","date_gmt":"2026-02-13T17:43:26","guid":{"rendered":"https:\/\/www.cleo.on.ca\/?post_type=publications-page&#038;p=64008"},"modified":"2026-03-03T10:25:21","modified_gmt":"2026-03-03T15:25:21","slug":"how-you-get-services","status":"publish","type":"publications-page","link":"https:\/\/www.cleo.on.ca\/en\/publications-page\/how-you-get-services","title":{"rendered":"How you get services"},"content":{"rendered":"<p>For home and community care services that the Government of Ontario pays for, Ontario Health atHome decides what services you need and can get.<\/p>\n<p>Your <strong>care coordinator<\/strong> at Ontario Health atHome works with you to make a <strong>care plan<\/strong>. Your care plan sets out which services you get, and who&#8217;s giving you the services.<\/p>\n<p>You may get your services from one or more providers:<\/p>\n<ul>\n<li><strong>Ontario Health Teams (OHT)<\/strong>: These are health-care providers in a community that work together to give services, such as doctors and home and community care providers.<\/li>\n<li><strong>health service providers (HSP)<\/strong>: These organizations have agreements with Ontario Health atHome to give services.<\/li>\n<\/ul>\n<div class=\"box\">\n<p>If you&#8217;re not sure who your care coordinator is, call Ontario Health atHome at <strong>310-2222<\/strong>. For TTY, call <strong>711<\/strong>. Read more about using TTY at <a href=\"https:\/\/ontariohealthathome.ca\/contact\/\" target=\"_blank\" rel=\"noopener\">ontariohealthathome.ca\/contac<\/a>t.<\/p>\n<\/div>","protected":false},"featured_media":0,"template":"","class_list":["post-64008","publications-page","type-publications-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How you get services - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleo.on.ca\/en\/publications-page\/how-you-get-services\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How you get services - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\" \/>\n<meta property=\"og:description\" content=\"For home and community care services that the Government of Ontario pays for, Ontario Health atHome decides what services you need and can get. 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