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If the Ministry of Government and Consumer Services does not solve your problem, you may want to get legal help. Here are some places to try.

Community legal clinics

Some community legal clinics or law school legal clinics can help you with consumer law problems. You must be financially eligible to receive these services. If your clinic cannot help, they might be able to refer you to other services in your community.

To find the legal clinic that serves your area, visit the Legal Aid Ontario (LAO) website at or call Legal Aid Ontario at:

Toll-free: 1-800-668-8258

Toronto area: 416-979-1446

Toll-free TTY: 1-866-641-8867

Toronto area TTY: 416-598-8867

Law Society Referral Service

The Law Society of Ontario has a directory of all lawyers and paralegals licensed to practise in Ontario. Visit the Law Society website at and click on "Public Resources" and then "Finding a Lawyer or Paralegal" or call them at:

Toll-free: 1-800-668-7380

Toronto area: 416-947-3300

The Law Society Referral Service is an online service that gives you the name of a lawyer or paralegal in your area who can give you a free consultation for up to 30 minutes. You can ask for someone who speaks your language. Visit


JusticeNet is a not-for-profit organization that helps people who do not qualify for Legal Aid to find legal help. JusticeNet has an online directory of lawyers, paralegals, and mediators who provide legal services at reduced rates to people who earn less than $59,000. You must register and pay a $25 fee to use the directory. This fee may be returned to you if you don't find a professional to work with. Visit their website at or contact them at:

Toll-free: 1-866-919-3219

Toronto area: 416-479-0551


Pro Bono Ontario

If you are suing or being sued in court, you may be able to get help from Pro Bono Ontario. This free program offers information about court rules and help with completing court forms. If you qualify, you may also be able to get brief legal advice or, if your case is in Toronto or Ottawa, a lawyer to represent you in court. For more information call 1-855-255-7256 or visit their website at