Pour modifier la taille de la police:

Zoom

  • Increase
  • Decrease
  • Normal

Current Zoom: 100%

Online, telephone, and mail-order shopping

Language
Étape 1 : Sélectionner une langue Étape 2 : Sélectionner un mode de présentation Support, format, type de publication

Table of contents

There are several ways to shop without going to a store or having a salesperson come to your home. The most common of these are online, telephone, and mail-order shopping.

Ontario's Consumer Protection Act has rules that sellers must follow for these types of shopping, if:

  • the total charges are more than $50, and
  • you or the seller are in Ontario when you place your order.

This resource explains your legal rights when you shop online, by phone, or by mail, and how you can enforce those rights.