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Home Care Bill of Rights

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How do I know if the Bill of Rights applies to me?

The Bill of Rights applies to you if you are getting or applying for home care services through a CCAC.

If you are dealing with another program paid for by the Ministry of Health and Long-Term Care, then the Bill of Rights may or may not apply to you. If you are told that the Bill of Rights does not apply to you, try to get legal advice from a lawyer or a community legal clinic. Click here to find out how to get legal help.

Home care services provided through CCACs and other programs include:

  • nursing, physiotherapy, occupational therapy, social work, speech therapy, diet advice, and other professional services
  • help with activities of daily living, such as taking a bath, eating, getting dressed, and other personal support services
  • house-cleaning, laundry, banking, shopping, preparing meals, and other home-making services

The rest of this resource tells you more about each right in the Bill of Rights and what you can do if these rights are not respected.