Home Care Bill of Rights
You have the right to give or refuse consent to the provision of any home care service.
You have the right to make your own decisions about any home care services that are recommended to you. You have the right to accept or refuse any service offered to you.
If you are not happy with a particular agency or care worker, you have the right to refuse services from them.
You must be told what will happen to you if you decide to accept a service and what will happen to you if you do not. This will help you make an informed decision.
You may have someone help you make a decision, if you want their help. If you are told that you are not able to make your own decisions, you should get legal advice. Click here to find out how to get legal help.