{"id":65091,"date":"2026-05-14T12:48:28","date_gmt":"2026-05-14T16:48:28","guid":{"rendered":"https:\/\/www.cleo.on.ca\/?post_type=post&#038;p=65091"},"modified":"2026-05-14T12:48:28","modified_gmt":"2026-05-14T16:48:28","slug":"nouveau-processus-dappel-en-matiere-dassurance%e2%80%91emploi-ae","status":"publish","type":"post","link":"https:\/\/www.cleo.on.ca\/fr\/nouveautes\/nouveau-processus-dappel-en-matiere-dassurance%e2%80%91emploi-ae","title":{"rendered":"Nouveau processus d\u2019appel en mati\u00e8re d\u2019assurance\u2011emploi (AE)"},"content":{"rendered":"<p>Justice pas-\u00e0-pas a maintenant de l&rsquo;information sur le <a href=\"https:\/\/stepstojustice.ca\/fr\/legal-topic\/employment-and-work\/employment-insurance\/applying-and-getting-decision\/\" target=\"_blank\" rel=\"noopener\">nouveau processus d&rsquo;appel en mati\u00e8re d&rsquo;assurance emploi (AE)<\/a>.<\/p>\n<p>Depuis le <strong>1er avril 2026<\/strong>, un nouveau processus pour traiter certains appels li\u00e9s aux d\u00e9cisions en mati\u00e8re d&rsquo;AE est entr\u00e9 en vigueur.<\/p>\n<p>Si vous n&rsquo;\u00eates pas satisfait(e) de <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-sur-ma-demande-dassurance-emploi\/\" target=\"_blank\" rel=\"noopener\">la d\u00e9cision de r\u00e9examen de Service Canada concernant votre demande d&rsquo;AE<\/a>, vous pouvez maintenant faire appel aupr\u00e8s du nouveau <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/comment-faire-appel-aupres-du-conseil-dappel-en-assurance-emploi-du-canada\/\" target=\"_blank\" rel=\"noopener\">Conseil d&rsquo;appel en assurance emploi (CAAE)<\/a>. Ces appels \u00e9taient auparavant trait\u00e9s par le Tribunal de la s\u00e9curit\u00e9 sociale \u2013 Division g\u00e9n\u00e9rale (TSS \u2013 Division g\u00e9n\u00e9rale). Le TSS \u2013 Division g\u00e9n\u00e9rale continuera de traiter les appels enregistr\u00e9s avant le 1er avril 2026.<\/p>\n<p>Si vous n&rsquo;\u00eates pas d&rsquo;accord avec les d\u00e9cisions de premier niveau rendues par le CAAE ou par le TSS \u2013 Division g\u00e9n\u00e9rale, vous pouvez soumettre un appel de deuxi\u00e8me niveau aupr\u00e8s de la <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/comment-porter-en-appel-une-decision-concernant-ma-demande-dassurance-emploi-devant-le-tribunal-de-la-securite-sociale\/\" target=\"_blank\" rel=\"noopener\">Division d&rsquo;appel du Tribunal de la s\u00e9curit\u00e9 sociale<\/a>.<\/p>\n<p>Et si vous n&rsquo;\u00eates pas satisfait(e) des d\u00e9cisions concernant vos heures ou vos revenus assurables aux fins de l&rsquo;AE, vous pouvez <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-sur-mes-heures-ou-revenus-assurables-par-lassurance-emploi\/\" target=\"_blank\" rel=\"noopener\">demander \u00e0 l&rsquo;Agence du revenu du Canada de rendre une d\u00e9cision<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Justice pas-\u00e0-pas a maintenant de l&rsquo;information sur le <a href=\"https:\/\/stepstojustice.ca\/fr\/legal-topic\/employment-and-work\/employment-insurance\/applying-and-getting-decision\/\" target=\"_blank\" rel=\"noopener\">nouveau processus d&rsquo;appel en mati\u00e8re d&rsquo;assurance emploi (AE)<\/a>.<br \/>\nDepuis le 1er avril 2026, un nouveau processus pour traiter certains appels li\u00e9s aux d\u00e9cisions en mati\u00e8re d&rsquo;AE est entr\u00e9 en vigueur.<br \/>\nSi vous n&rsquo;\u00eates pas satisfait(e) de <a href=\"https:\/\/stepstojustice.ca\/fr\/questions\/employment-and-work\/que-faire-si-je-ne-suis-pas-daccord-avec-une-decision-sur-ma-demande-dassurance-emploi\/\" target=\"_blank\" rel=\"noopener\">la d\u00e9cision de r\u00e9examen de Service Canada concernant votre demande d&rsquo;AE<\/a>,<\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ub_ctt_via":"","inline_featured_image":false,"footnotes":""},"categories":[1262],"tags":[],"class_list":["post-65091","post","type-post","status-publish","format-standard","hentry","category-dernieres-mises-a-jour"],"featured_image_src":null,"author_info":{"display_name":"Mira Poliszczuk","author_link":"https:\/\/www.cleo.on.ca\/fr\/author\/mira"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Nouveau processus d\u2019appel en mati\u00e8re d\u2019assurance\u2011emploi (AE) - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cleo.on.ca\/fr\/nouveautes\/nouveau-processus-dappel-en-matiere-dassurance%e2%80%91emploi-ae\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nouveau processus d\u2019appel en mati\u00e8re d\u2019assurance\u2011emploi (AE) - CLEO (Community Legal Education Ontario \/ \u00c9ducation juridique communautaire Ontario)\" \/>\n<meta property=\"og:description\" content=\"Justice pas-\u00e0-pas a maintenant de l&rsquo;information sur le nouveau processus d&rsquo;appel en mati\u00e8re d&rsquo;assurance emploi (AE). 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