Can I appeal a decision about benefits?

Service Canada may decide that:

  • you do not qualify for benefits, or
  • you should get less than what you expected.

If you do not agree, the first step is to ask Service Canada to review their decision. This review is called a reconsideration.You must do this within 90 days of getting the letter from Service Canada that gives you their decision.

If you disagree with what Service Canada decides, you may be able to appeal to the Social Security Tribunal.

CLEO’s Guided Pathways has a free tool that helps you write a letter to ask for a reconsideration. Visit stepstojustice.ca/GP-CPPD.


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