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Debt and Consumer Rights
Motor vehicle repairs

Can the repair shop do work without my permission?

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No, the repair shop cannot do any work on your vehicle without your permission.

January 2020

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Motor vehicle repairs

Who does the law apply to?
What vehicles are covered by the law?
Can I find out how much the repairs will cost?
Do I have to pay to get an estimate?
Can work be done without an estimate?
Does the repair shop have to give a bill or invoice?
What if the repairs cost more than I expected?
Can the repair shop do work without my permission?
Does the repair shop have to give me a warranty?
What if I’m not satisfied with the repairs?
What if I don’t pay the bill?
Where can I file a complaint about a repair shop?
What if I need legal help?

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This site contains general legal information for people in Ontario, Canada. It is not intended to be used as legal advice for a specific legal problem.

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