Tell us about your service challenge

Interested in exploring a Guided Pathway?

Tell us about the process that is difficult for your clients or staff. CLEO will review the information and let you know whether a Guided Pathway is a good fit.

For any partnership questions, use the form below or send us an email at: guidedpathways@cleo.on.ca.

Your name *

staff? Pathway? particular

Your organization *

Your role *

Email address *

Telephone number

What service or program are you contacting us about?

What part of the current process is difficult for clients or staff?

What would you like a Guided Pathway to help with?

• Intake
• Eligibility screening
• Forms or documents
• Identifying legal needs
• Personalized next steps
• Referral to our organization
• Referral to another organization
• Referrals within a network
• Staff or volunteer job aid
• Other

Other

Who would use the Guided Pathway?

• Clients independently
• Clients with someone’s help
• Staff or volunteers
• Referring organizations
• Other

Other

Do you already have forms, policies, procedures, or other documentation that we would use to help build the Guided Pathway?

• Yes
• No
• Not sure

Are other organizations involved?

Is there a particular timeline?

Is funding already available or being considered?

• Funding is available
• No funding has been identified
• We may seek project funding
• Not sure

Anything else CLEO should know?

Protect client privacy

Do not include a client's name, personal information, documents, or details of an individual case in this form. CLEO will provide a secure process if client information is ever required for project design or testing.

Submit

What happens after you contact us?

1. Initial review. We will review your service challenge and consider whether the project fits within CLEO’s mandate and priorities, and whether a Guided Pathway is a good way to address the problem.
2. Questions or scoping discussion. We may ask to look at existing forms, policies, or procedures. Or someone from our team may ask to speak with someone in your organization who is familiar with the service challenge.
3. Preliminary assessment. If your request seems like a good fit for a Guided Pathway, we will outline how the project could work. This includes what your organization would need to contribute, the expected timeline, and funding needs.

Submitting the form does not mean that your organization or CLEO has agreed to take on the project. It provides a starting point for discussion.

CLEO may not be able to move forward with a project if it falls outside our mandate or isn’t a good fit for a Guided Pathway. Other factors include whether CLEO can develop and deliver the project safely, whether enough funding is available, and whether CLEO has the time and resources to take it on.