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Home care Bill of Rights

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How to make a complaint

If you think your rights in the Bill of Rights are not being respected, you can make a complaint or take other legal steps.

There is information about how to do this in CLEO’s Home care complaints and appeals.

You can read it online at www.cleo.on.ca/hc_complaints. Or, you can order it for free at www.cleo.on.ca.