For more information
How to get legal help
For legal help or advice, you can contact a lawyer or community legal clinic. Across Ontario, community legal clinics give free legal help to tenants who have low incomes. To find the nearest community legal clinic, go to Legal Aid Ontario’s website at legalaid.on.ca/legal-clinics. Or call Legal Aid Ontario at 1‑800‑668‑8258. For TTY, call 711.
Tenant Duty Counsel (TDC) can help tenants who do not have a lawyer on or before the day of their hearing. TDC are lawyers and legal workers paid for by Legal Aid Ontario. They can:
- give legal advice
- review documents and prepare forms
- help tenants and landlords agree on issues
- sometimes represent tenants during a hearing
You can sign up for TDC services at tdc.acto.ca.
You may also be able to get legal help from Pro Bono Ontario’s free legal advice hotline at 1-855-255-7256.
You can get information from the Canadian Centre for Housing Rights at 1-800-263-1139 or housingrightscanada.com.
You can also see CLEOs resource called Getting legal help: A directory of community legal clinics in Ontario.
CLEO’s Steps to Justice website has step-by-step information about common legal problems, including housing law. Visit stepstojustice.ca.
How to contact the Landlord and Tenant Board (LTB)
You can contact the Landlord and Tenant Board (LTB) for general information, but the LTB cannot give you legal advice. Call 1‑888‑332‑3234. For TTY, call 1-800-855-0511. Or visit its website at tribunalsontario.ca/ltb.
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