How you get services
For home and community care services that the Government of Ontario pays for, Ontario Health atHome decides what services you need and can get.
Your care coordinator at Ontario Health atHome works with you to make a care plan. Your care plan sets out which services you get, and who’s giving you the services.
You may get your services from one or more providers:
- Ontario Health Teams (OHT): These are health-care providers in a community that work together to give services, such as doctors and home and community care providers.
- health service providers (HSP): These organizations have agreements with Ontario Health atHome to give services.
If you’re not sure who your care coordinator is, call Ontario Health atHome at 310-2222. For TTY, call 711. Read more about using TTY at ontariohealthathome.ca/contact.
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