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Resources and Publications

Continuing Power of Attorney for Property
(
February
2020
)

This resource explains what a Continuing Power of Attorney for Property is, reasons to make one, and what can happen if you do not. Topics include how to make a Continuing Power of Attorney for Property, when an attorney can make decisions, the type of decisions they can make, and where to get forms, legal information, and help.

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CPP disability benefits
(
February
2019
)

This resource provides information on the Canada Pension Plan (CPP) disability benefits for workers who can no longer work because of a physical or mental disability. Topics include who can get a disability benefit, how to apply, other available benefits, and where to get help if refused.

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Every Resident - Bill of Rights for people who live in Ontario long-term care homes
(
April
2021
)

Every Resident sets out the Residents' Bill of Rights in the Long-Term Care Homes Act, which is meant to ensure that long-term care homes are truly homes for the people who live in them. Each right is introduced by the wording in the legislation, and then clarified in plain language with explanatory examples. The booklet also sets out what residents can do if they believe their rights have been violated, as well as information on where to get help.

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Home care Bill of Rights
(
March
2021
)

Ontario’s home care Bill of Rights sets out how a person must be treated when applying for or getting home care services through a Community Care Access Centre (CCAC). The Bill of Rights may also apply to other programs, such as supportive housing and attendant outreach. This resource explains each right and describes what can be done if any of these rights are violated.

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Home care complaints and appeals
(
March
2021
)

This resource is for people who apply for or get home care services through a Community Care Access Centre (CCAC) in Ontario. It explains how to make a complaint about services, and how to appeal if the complaint does not result in a satisfactory decision.

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Power of Attorney for Personal Care
(
February
2020
)

This resource explains what a Power of Attorney for Personal Care is, reasons to make one, and what can happen if you do not. Topics include how to make a Power of Attorney for Personal Care, when an attorney can make decisions, the types of decisions they can make, and where to get forms, legal information, and help.

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