Credit counselling and debt settlement services
What are credit counsellors and debt settlement companies not allowed to do?
Credit counsellors and debt settlement companies are not allowed to:
- say they are a charitable or not-for-profit organization if they are not
- claim that their programs are approved by the government if they are not
- promise results that are better than what they actually got for other clients within the last year
- promise results that are not in their control, for example, promising they can stop a creditor from trying to collect a debt